Privacy Policy

Privacy Policy
Effective Date: [November 5, 2025]
Last Updated: November 5, 2025]

1. Introduction

At Beauty Diamond MediSpa & Aesthetics (“we,” “our,” or “us”), we are committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our online booking system, or receive our services.

2. Information We Collect

We may collect the following types of information:

Personal Information: Your name, email address, phone number, date of birth, billing/payment information, and other information you provide when booking or receiving treatments.

Health & Treatment Information: Medical history, treatment preferences, skin/hair concerns, and other relevant details you voluntarily provide to us so we can safely and effectively deliver aesthetic or wellness services.

Technical Data: Your IP address, browser type and version, device identifiers, locale settings, access times, pages viewed, and other analytic information collected when you visit our website or interact with our online system.

Tracking & Cookies: We may use cookies and similar technologies to monitor usage, improve your experience, and serve you more relevant content.

3. How We Use Your Information

We use your information for the following purposes:

To schedule and manage your appointments and provide the services you request.
To process payments securely and maintain billing records.
To personalize your experience, including recommending treatments or products relevant to your needs.
To communicate with you about your appointments, treatment follow-ups, promotions, newsletters (with your consent where required).
To operate, improve, and analyze our website, mobile booking system, marketing campaigns, and overall user/client experience.
To comply with legal obligations, protect our rights or property, and enforce our policies.

4. Information Sharing & Disclosure

We do not sell or rent your personal information to third parties. We may share your data in the following limited circumstances:

With trusted third-party service providers (such as payment processors, appointment-booking software providers, analytics services) who assist us in delivering our services and website operations.
When required by applicable law, regulation, legal process, or governmental request.
If we believe disclosure is necessary to protect our rights, property, safety of clients or others, investigate fraud, or respond to a security issue.
With your explicit consent (for example, if you opt-in to receive partner or promotional offers).

5. Data Security

We implement reasonable physical, electronic, and administrative safeguards to protect your personal and health/treatment information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100 % secure, and we cannot guarantee absolute security of your information.

6. Your Rights & Choices

Depending on your location and applicable law, you may have certain rights regarding your information, including:

Accessing the personal/treatment information we hold about you.
Requesting correction of inaccurate or incomplete data.
Requesting deletion or anonymization of your information (subject to our retention obligations).
Opting out of receiving marketing or promotional communications from us at any time.
Restricting or objecting to certain processing of your information or requesting data portability where applicable.
To exercise any of these rights, please contact us using the contact details below.

7. Cookies & Tracking Technologies

Our website uses “cookies” and other tracking technologies to enhance your browsing experience, analyze site traffic, and deliver content tailored to your interests. You may manage or disable cookies through your browser settings; however, please note that doing so may affect certain functionalities of the website or booking system.

8. Third-Party Links

Our website may contain links to third-party websites, apps or services (for example, social media platforms, payment gateways, booking software). These external sites have their own privacy policies and practices, and we are not responsible for their data handling. We encourage you to review the privacy policy of each site you visit.

9. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 18 years of age without appropriate parental or guardian consent. If we become aware that we have collected personal information from a minor without consent, we will take steps to delete that information in accordance with applicable law.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or business operations. When we do, we will update the “Last Updated” date above. We encourage you to periodically review this page for the latest information on our privacy practices.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Beauty Diamond MediSpa & Aesthetics

Address:

📍 Edmonton South

4530 99 St NW, Edmonton, AB T6E 5H5

📍 Sherwood Park

65 Chippewa Rd #129, Sherwood Park, AB T8A 6J7

Phone: +1 (587) 499-0427

Email: [email protected]

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OPEN HOURS

Monday to Saturday
10:00am - 5:00pm

Sunday - Closed

CONTACT US

+1 (587) 499 0427

OUR LOCATIONS

Edmonton South Side
4530 99 St NW
Edmonton, AB T6E 5H5